Get Help – hep.stevieandferndev.com

Need Support? We’re Here for You

Whether you need housing, meals, healthcare, or guidance, HEP is a safe place to start your journey toward stability.

Get Help Today

If you or someone you know needs support, start by contacting 2-1-1 Tampa Bay Cares or, for veterans, the VA Homeless Programs. These are the primary pathways for referral into shelter and housing services, including HEP. For immediate questions, our team is here to help.

What to Expect

At HEP, people come to us through partner agencies. Once referred, every new resident receives an intake assessment within 72 hours. From there, we create a personalized plan to meet immediate needs while working toward long-term stability.

Note: HEP cannot accept walk-ins. All clients must come through a referral.

Our Services at a Glance

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Stable Housing

Nutritious Meals

Healthcare + Wellness

Veteran Services

Family Support

Job Training

Stable Housing

Safe, stable shelter and housing for individuals, families, and Veterans.

Nutritious Meals

Nutritious meals daily in the dining hall; fresh produce from empowerment gardens and community food access.

Healthcare + Wellness

On-site medical, dental, vision, and wellness care available for all HEP clients.

Veteran Services

Specialized housing and resources, including a Veterans Clubhouse with lounge, gym, and engaging activities.

Family Support

Resources for children and parents, including year-round case management and extra assistance during back-to-school and holiday seasons.

Job Training

Workforce development, career counseling, and education resources. Open to the public Monday-Friday 8 a.m.-4:30 p.m.

Community Opportunities

Support Beyond Our Campus

While many HEP services are provided through partner agency referrals, some resources are available to the broader community when funding allows.

Workforce Development Center

HEP’s Workforce Development Center is open to the public and offers access to job readiness support, including computer access, resume assistance, and employment resources to help individuals prepare for work and career advancement.
Open Monday-Friday 8:00 a.m.-4:30 p.m.

Community Assistance Programs

At times, HEP receives special funding that allows us to support individuals outside of our residential programs. These opportunities vary based on funding availability and eligibility.

Currently Available

Hurricane-related housing assistance for qualifying individuals and families

Dental care for qualifying Veterans through HEP’s Dental & Wellness Clinic

Availability and eligibility requirements may change as funding shifts.

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Stories That Inspire

I transitioned out of HEP’s program into secure housing of my own in the spring. Since then, I have already received my first job promotion!”

– Julie H., Former HEP Emergency Shelter Resident

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Stories That Inspire

Shortly after I arrived at HEP, I lost my vision due to advanced cataracts and had to undergo surgery. The HEP team stood by me every step of the way.”

– Kevin B., HEP Emergency Shelter Resident

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Stories That Inspire

HEP gave us the stability we needed to regain our footing and begin rebuilding our lives.”

- JaWaunti R., HEP Permanent Supportive Family Housing Residents